GET IN TOUCH
Let’s Talk
Whether you’re looking for care, interested in joining our caregiver network, exploring a partnership, or need support, we’d love to hear from you. Every message is reviewed by a member of our team, and we’ll do our best to point you in the right direction.
Reach us directly
9th Floor Sinocan Corporate Center,
Aseana Business Park,
Parañaque City 1700, Philippines
Aseana Business Park,
Parañaque City 1700, Philippines
Trust & Safety
For concerns related to caregiver conduct, patient safety, incidents, or platform misuse, please contact:
safety@thecarepanda.comSupport hours
Monday–Friday, 9:00 AM–6:00 PM
(Philippine Time)
Response time
We aim to respond to all inquiries within 2–3 business days. Caregiver applications are typically reviewed within 3 business days. For urgent concerns related to a booking, please contact our Trust & Safety team immediately.
